This course introduces you to Payments One (P1C) credit card processing platform. Attend this module to learn the basics of establishing and auditing new accounts
This webinar provides an in-depth look at the authorization process, cardholder statements, billing, and the related inquiry screens to learn how to research and answer cardholder statement and authorization questions.
Attend this module to learn how to use Payments One to research and answer cardholder questions and to add, delete and/or modify cardholder information. Also learn how to use a workflow to handle lost/stolen accounts and audit maintenance reports.
Learn the basics of how to key and modify batches, correct rejected transactions using the Online Reject System (ORIS), and monitor reports for batch and reject information in ORIS.
Attend this webinar to learn more about the information available through reports and how to leverage the data for your institution.
Members of your staff who are responsible for the day-to-day management of credit card collections should attend this module to learn about the reports used to manage delinquent accounts.
This course is designated for team members at your financial institution who manage your General Ledger. You will learn how to interpret financial reports to track settlement totals and transactions for Card activity. Part 1 targets important reporting.
This course is designated for team members at your financial institution who manage your General Ledger. You will learn how to interpret financial reports to track settlement totals and transactions for Card activity. Part 2 shows how to use reporting data to identify various activity.
Specific to small business and commercial card issuers, this course will provide the knowledge to successfully add new small/business profiles to the Commercial View application. Attendees will also gain fundamental knowledge of commercial profile hierarchy and establishing billing (diversion) accounts.
It is strongly encouraged to attend the previously mentioned Consumer account courses before attending this course.
After establishing small business and commercial profiles, next comes maintaining these profiles. This module will discuss the important function of updating the business master profile, key contacts, and subsequent cardholder records. Finally, attendees will review important commercial reports for both internal and external use.
Are you using the P1C collections queuing subsystem? This webinar provides an overview of how to use the P1C Collector View system for staff responsible for the day-to-day management of credit card collections.
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