This webinar is for new or existing clients needing a refresher, who are responsible for the day-to-day operation of Chargebacks/Dispute Processing. You will learn how to handle both PIN-Based and-Based Exceptions. The course includes a review of the procedures used to create an unworked case and attach supporting documentation, create unworked fraud advice case, and view the status of a batch. Attendees will learn how to key Signature-Based Exceptions. Training materials are provided that are used in the session and as reference material. Note: This course does not include Settlement training.
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