Learn the basics of establishing and auditing new and transferred accounts and the process for reporting declined credit card applications to the Issuer's Clearinghouse Service (ICS).
This webinar provides an in-depth look at the authorization process, cardholder statements, billing, and the related inquiry screens to learn how to research and answer cardholder statement and authorization questions.
Changes to established accounts are inevitable. Learn to: Use BASE2000 to research and answer cardholder questions. Add, delete, and/or modify key cardholder information on current and delinquent accounts. Use a workflow to handle lost/stolen accounts.
Learn the basics of how to key and modify batches, correct rejected transactions using the Online Reject System (ORIS), and monitor reports for batch and reject information in ORIS.
Attend this webinar to learn more about the information available through reports and how to leverage the data for your institution.
This session is designed for those responsible for the day-to-day operations of your institution's Business Credit Card program. Learn how to set up and operate your Business Credit Card program using the ClientLink interface.
CollectorLink is an optional feature that provides an online queuing system for collection accounts that interface with ClientLInk and allows for better management of collection activities.
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